Buying a Lobster Elite 2 Portable Tennis Ball Machine

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If you’re in the market for a new ball machine, then the Lobster Elite 2 has the potential to be a great fit as one of the most popular and top-selling on the market.

In this article, we’re going to provide you with an in-depth review and breakdown of the Lobster Elite 2 so that you can make an informed decision about whether this is the right machine for you.

Here’s what we’ll cover – click any of the links to jump directly to that section of the article.

• Overview
• Why it’s a popular machine
• Recommended setup
• Key functions
• Product details
• Accessories
• Pressureless tennis balls
• Returns and warranty
• Buying new or used

Overview

The Lobster family of battery operated and portable tennis ball machines are broken down into two main categories: Elite and Grand. Within the Elite range there are five ball machines, and within the Grand range, there are three.

Here’s a list of these Lobster tennis ball machines in order of price and feature set starting with the least expensive and moving up to the most expensive:

As you can see, the Elite 2 falls right in the middle of the pack and many players find that it’s a nice blend of features and price.

Why is the Lobster Elite 2 so Popular?

Compared to Lobster’s other portable and battery operated tennis ball machines here are the two main reasons that I believe the Elite 2 has become so popular:

Feature set

The Elite Freedom, Liberty, and One are all priced lower than the Elite 2 and will sweep from side to side to feed you tennis balls, but they will not move you forward and backward.

The forward and backward movement is a meaningful upgrade from the Elite 2’s cheaper counterparts which many customers find well worth the additional $280 (the difference in cost between the Elite One and Elite 2) because it provides you with greater variety when hitting.

For another $250 you can upgrade past the Elite 2 to the Elite Three, and the machine will move you side to side and forward and backward, but it will also add the ability to choose a narrow or wide trajectory. That is, how far the machine will feed balls from left to right.

While the narrow and wide trajectory are interesting, we believe most players simply don’t find this function as interesting for the added price.

Price

Sitting right below $1,500, the Elite 2 comes with an exceptional price tag when compared to other machines on the market. Even after you’ve purchased some key accessories and tennis balls to go along with your ball machine, you’ll still be spending less than $2,000.

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Recommended Elite 2 Setup

One of the most common questions I get asked is what I recommend players buy when purchasing their new Lobster Elite 2. If that’s you and you’re looking to cut right to the chase, here’s my recommended setup.

Keep reading to learn more about why I recommend the above setup.

Lobster Elite 2 Key Functions

Let’s start off by talking about the most important and often most confusing feature of the Lobster Elite 2: triple oscillation.

To simplify things, “oscillation” is a sweeping movement back and forth at a regular speed. With this in mind, the Lobster Elite 2 provides three options regarding ball movement around the court. Here are those options:

• Side to side: the ability for the machine to feed balls and sweep from side to side is an essential function and available on all portable Lobster machines.
• Forward and backward: next up is the ability for the Elite 2 to move you forward by feeding shorter balls and then move you back by feeding deeper balls.
• A combination of the two: last but not least, the side to side and forward and backward modes can be used together for the third and final option.

These three options combined are where Lobster has come up with the term “triple oscillation.”

With all three of these modes, the Elite 2 feeds balls with random movement and placement, i.e. you might get two forehands in a row.

Elite 2 Product Details

Now let’s take a look at some of the most specific details for the Lobster Elite 2.

That’s a lot to take in, so let’s break each of those down quickly:

Speed: with ball speed between 20-80 mph the Elite 2 can feed gently enough for beginners or kids, but it can also bring the heat for intermediate and advanced players.

Feed rate: this is the amount of time that passes between balls that the Elite 2 feeds. Two seconds will keep you on your toes for a rigorous workout while ten seconds would give you more than enough time to adjust or reset yourself in between shots. Most players will likely settle with a feed rate somewhere in between 2 and 10 seconds.Spin: the Elite 2 can feed topspin and

Spin: the Elite 2 can feed topspin and backspin with the ability to modify the levels of spin. It can also be set to feed without spin or “flat.” One important note when hitting is that you have to pick one spin setting because the machine does not have the ability to alternate between spins.Elevation: the Lobster Elite 2 can feed balls at an angle anywhere from 0-60 degrees, which gives you plenty of flexibility including the ability to feed yourself

Elevation: the Lobster Elite 2 can feed balls at an angle anywhere from 0-60 degrees, which gives you plenty of flexibility including the capacity to feed yourself lobs for practicing overheads. Adjusting the elevation is done electronically with a switch on the back of the machine or with the elite10 remote sold separately.Ball capacity: the Elite 2 can hold up to 150 tennis balls which

Ball capacity: the Elite 2 can hold up to 150 tennis balls which are more than enough to have a solid hitting session without completely littering the court with an excessive number of balls.

Power: the Elite 2 is a portable battery-powered tennis ball machine, but you can transform it into a unit that plugs directly into a wall outlet with the optional External AC Power unit that you can purchase separately.

Court time: out of the box the Elite 2 will get you 4-8 hours worth of playing time depending on how quickly you’re refilling the machine as well as the feed rate, speed and spin settings your using. Most players will find this to be more than sufficient, but you can also purchase an additional backup battery for 4-8 hours of additional playing time or the External AC Power unit for unlimited play time as mentioned above.

Weight: at 42 lbs the Lobster Elite 2 is very portable. However, some players may find it challenging or a bit awkward to lift in and out of a car trunk. Also, if it’s necessary to go up stairs to get to a court, then most players will appreciate having a friend on hand to help get it to the court. To make the machine easier to move around use a separate bucket with a handle to carry the tennis balls rather than keeping them in the machine at all times.

Basic charger: the basic charger comes standard with the Lobster Elite 2. With this charger, it will take anywhere between 12-15 hours to charge your battery. One of the biggest complaints about the basic charger is that you can’t just hook it up and forget about it. Once the battery completes charging and the green indicator light turns on you need to disconnect it, and you can’t leave the battery charging for more than 24 hours because you risk killing the battery and the Elite 2’s 2-year warranty doesn’t cover the battery.

Fast charger: the fast charger is an optional accessory and will bring the charging time down to 3-9 hours depending on usage of the machine. Perhaps one of the best benefits of the fast charger is that you don’t have to worry about overcharging with it’s “trickle charge” feature. That way you can plug it in and forget about it – a convenience that’s well worth the extra cost.

Remote: the Elite 2 does not come standard with a remote, but you can buy their Elite remote or their newer Elite10 remote. The Elite remote gives you very basic on/off control over the feed and the sweep or back and forth motion, while the Elite10 remote gives you control over the feed, sweep, speed, spin, and elevation.

Warranty: last but not least, the Lobster Elite 2 comes with a 2-year warranty that excludes the battery and server wheels (the rotating wheels that feed the tennis balls), which the warranty only covers for six months. A new battery would set you back $80, and new server wheels would set you back $65 and likely the cost of installation if you’re not comfortable doing it yourself. The 2-year warranty can be extended 1, 2 or 3 years for $65, $110 and $149 respectively, but you must purchase the extended warranty within 60 days of buying your machine.

Lobster Elite 2 Accessories and Tennis Balls

Elite Remote

We covered the Elite remote in the product details section, but let’s talk about it briefly again here. The Elite remote is Lobster’s most basic remote and it gives you on/off control of the feed of balls and the sweep or the side to side motion. I think the convenience of the remote is well worth the added cost, but for the extra $60 I would highly recommend the Elite10 remote that comes packed with way more control.

Elite10 Remote

The Elite10 remote gives you the same on/off control of the Elite remote at $169, but it also allows you to control the speed, spin, and elevation as well. From our experience, it can be quite annoying to run back and forth to your machine to change settings. Instead, you can simply keep the remote in your pocket and change the settings on the fly as you’re hitting.

Fast Charger

From my standpoint the fast charger is a no-brainer because it reduces the charging time from 12-15 hours to 3-9 hours – that’s up to a 75% reduction in charging time. Since many recreational players will get lots of their playing time in on the weekend, it’s nice to be able to charge your machine on Saturday night, so it’s ready for Sunday.

Plus, and arguably more importantly with the basic charger that comes standard with the Elite 2 you’re supposed to unplug it when it reaches its full charge. You should not keep the battery plugged in for more than 24 hours because you can kill the battery.

The fast charger not only lives up to its name charging your battery more quickly but you can keep your battery plugged in for extended periods of time without worrying about ruining your battery, which will run you $80 for a new one if you break it.

Premium Charger

If the fast charger’s 3-9 hour charging time isn’t quite fast enough for you, then you can spring an extra $50 for an impressive 1-3 hour charging time. Unless you’re using the machine multiple times throughout the day, the added cost is likely, not worth it.

External Battery Pack

Another attractive option if you’re in need of more than 4-8 hours playing time in a single day is to purchase an additional external battery back which comes with a fast charger. Separately, a new battery for your machine costs $80, and the Fast Charger is $99, so it’s worth noting that you’re not getting an exclusive deal buying them together but certainly well worth having the Fast Charger if you purchase an extra battery.

External AC Power

If you need to be able to run your Elite 2 at the drop of a hat and don’t want to worry about having to keep your Elite 2 fully charged at all times then the external AC power unit that allows you to plug your ball machine into an outlet is a great option.

Just keep in mind that you’re probably going to need a long extension cord to power the ball machine from the nearest outlet.

Storage Cover

The last and arguably least exciting accessory available for your Lobster Elite 2 is a storage cover that will help protect your investment over the years from dust and other possible messes. Of course, a small tarp would do the trick too.

Pressureless Tennis Balls

While you can use the Elite 2 with regular tennis balls, Lobster recommends pressureless tennis balls. Generally speaking, this is a good recommendation because they’ll last longer, save you money, and provide more consistent ball throws from your machine – especially as you lose balls or add new balls to your bucket of old balls.

There are two types of tennis balls – here’s a quick overview:

• Pressurized: generally speaking (especially in the US) these are the most common types of tennis balls used where the internal pressure is greater than the external pressure of the tennis ball. This difference in pressure gives the balls their bounce and allows the rubber wall to be thinner. When fresh this gives the balls superior playability, i.e. more bounce, spin, and speed. These balls are used always used in professional competition.
• Pressureless: pressureless tennis balls have the same internal and external pressure and derive their bounce from a thicker rubber, which makes them heavier and typically a bit more expensive to manufacture. These balls are more durable and will last longer, but their playability isn’t quite as good as their pressurized counterparts.

Generally speaking, my recommendation for most players would be pressureless tennis balls because you’ll save yourself quite a bit of money over time.

However, more advanced players that are looking to hone their skills might opt for regular pressurized balls with the added cost to avoid having to switch back and forth between two types of balls, each with a different feel.

To help, here are the least expensive bulk tennis balls in both categories. Keep in mind that your Lobster Elite 2 can hold up to 150 tennis balls.

Pressurized

When it comes to pressurized tennis balls, these are your best bet.

The above prices may change over time, but hopefully, that provides you with a good starting point for comparison purposes.Elite 2 Returns & Warranty

Elite 2 Returns & Warranty

When you invest in a Lobster Elite 2 your purchase will be backed by a 30-Day Money Back Guarantee and a 2-year warranty30-Day Money Back Guarantee

30-Day Money Back Guarantee

The 30-day money back guarantee offered by Lobster for the Elite 2 should give you peace of mind when you make your purchase but there are two key points to keep in mind.

Return Authorization number

If you do decide to return your Elite 2, you’ll need to contact Lobster and request a return authorization (RA) number and return instructions. While this isn’t complicated or a big deal it’s an absolute requirement.

If your machine ships back to Lobster without the RA number clearly displayed on the box, they’re going to ship it right back to you.

30 day return period

The 30-day money back guarantee starts the day you receive your ball machine and to take advantage you’re going to need to make sure Lobster has received it back by the 30th day. In other words, you can’t simply have your return shipment postmarked by the 30th day.

From a practical standpoint, that means that you shouldn’t plan to use the machine for a full 30 days and then return. Instead, you’ll probably get about two weeks with the ball machine. If you decide it’s not for you, after two weeks, then you should start the return process to make sure you don’t miss the deadline.

Pro tip: when you order your Lobster Elite 2 make sure you check your calendar to confirm you’ll have time to use it during the 2-3 weeks that follow ordering so you don’t get stuck nearing the 30-day return period without having used the machine.

A few other notes regarding the 30-day money back guarantee:

• Shipping and handling: Lobster does not cover the shipping and handling costs associated with returning one of their ball machines. They suggest on their website that it shouldn’t cost more than $65 to return a machine to their factory. Of course, that’s assuming you’re not rushing the machine back to their factory because of the nearing 30-day deadline. Again, just make sure you leave plenty of time for the return, or it’s going to cost you more money with shipping.
• Restocking fee: when you return your ball machine, they’ll charge you a 5% restocking fee. For context, that’s $100 on a $2,000 purchase. Not a huge deal, but it’s not free and useful to keep in mind.
• Refund timing: lastly, if you end up returning the machine because you’re short on cash all of a sudden it’s good to be aware that the refund processing takes around 21 days.

One other note worth mentioning about the 30-day money back guarantee is that if you love your Lobster and want to trade up to a better machine, then you can do so without any penalty within the 30-day period.

You can also trade down to a lower level ball machine within 30 days, but you’ll need to pay a 5% restocking fee to do so.

Unfortunately, you can not return Lobster reconditioned tennis ball machines under the 30-day money back guarantee.

2 Year Warranty

The 2-year warranty is another excellent add-on that should help give you peace of mind with your purchase, but it’s good to know the warranty does not cover the battery and server wheels. Rather, these come with a separate and shorter 6-month warranty.

Battery

The biggest problem with the battery not being covered is that the Elite 2 comes with an inexpensive charger that can kill the battery if left charging for too long. It can take 12-15 hours to charge a battery, but you’re not supposed to leave it charging for more than 24 hours and when the fully charged indicator light comes on you’re expected to stop charging it.

To be fair, the owner’s manual clearly covers how to charge the Elite 2, but it’s easy to see how someone could gloss over that and then be bummed to find out the warranty doesn’t cover their mistake.

To solve for this, I’d highly recommend you purchase a fast charger for $99. With the fast charger, you don’t have to worry about overcharging your battery, and it can be left plugged in for extended periods of time without causing damage. Plus, you’ll be able to charge your battery in 3-9 hours as well. Considering a new battery will set you back $80, I think it’s well worth the investment.

Server Wheels

The serve wheels are the wheels that rotate or spin to feed the tennis balls. Failure with these don’t come with the same obvious drawbacks as the battery and the basic charger, but it’s good to know ahead of time that the warranty doesn’t cover them. A new server wheel assembly will set you back $65 as well as likely the cost of installation.

Extending Your 2-Year Warranty

It’s also possible to extend your 2-year warranty by 1, 2 or 3 years. However, you must extend your warranty within 60 days of your purchase. Here are the costs associated with extending the warranty for your Elite 2:

• 1 year: $65
• 2 years: $110
• 3 years: $149

Other Warranty Notes

The 2-year warranty applies to your ball machine only. Accessories will come with a 1-year warranty and parts purchased separately come with a 6-month warranty.

It’s also good to be aware that if you purchase a reconditioned, i.e. used, tennis ball machine from Lobster that it will only come with a 1-year warranty.

Buying New or Used

If you’re in the market for a Lobster Elite 2 one of the questions that might cross your mind is whether or not you should buy new or used and if that’s even an option.

If that’s you, then you’ll be happy to find out that it’s possible to buy a used machine. Lobster sells demo and reconditioned models of their tennis ball machines, and you can buy them direct from their factory.

A reconditioned model is a used tennis ball machine that has been received by Lobster has fixed and cleaned up to resell. A few reasons Lobster might have reconditioned models include:

• Returns: if someone returns a tennis ball machine within 30 days it’s no longer new, but they can sell it back to another customer as reconditioned.
• Upgrades/downgrades: within 30 days customers can return their existing machine and upgrade at no cost or downgrade their machine and pay a 5% restocking fee.
• Warranty cases: if the warranty covers a defective Lobster ball machine within the warranty period then Lobster may opt to send the customer a new machine and subsequently recondition the old one.

Perhaps the biggest reason to purchase a reconditioned or used Lobster tennis ball machine is to save some money. If that’s the case then this might be a great route for you to take.

Important: keep in mind that if you do purchase a used Lobster machine that your warranty is going to be cut in half from 2 years to only 1 year. Plus, there are no returns or refunds on used machines.

If you’re comfortable with the reduced warranty and lack of a refund policy, perhaps because you’ve used a friends machine or maybe your club has one, then it might be a great option for you.

Questions?

Do you have questions about purchase a Lobster Elite 2? If so, we’d love to hear from you in the comments below!

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